Privacy
PRIVACY POLICY
SciPlay Privacy Policy
Effective Date: 22 September 2020; Last updated: 5 September 2024
This Privacy Policy describes how we treat personal information on our platforms, including the websites, apps, and games where it appears. This Privacy Policy does not describe our practices on platforms where it does not appear. It also does not describe our practices for information we collect from our employees. This Privacy Policy applies to SciPlay Corporation and its affiliates, including SciPlay Games, LLC, SciPlay Games, LLC, SciPlay Games (Israel) LTD, Come2play LTD and Alictus Yazilim Anonin Sirketi.
NOTICE AT COLLECTION
Information We Collect
SciPlay collects information about you when you interact with us. Categories of information we may collect about you are provided below.
California law requires us to tell you if we share categories of information for cross-contextual behavioral advertising. We have indicated below if we share that category of information for cross-contextual behavioral advertising. To learn how to modify your cross-contextual advertising preferences view our Notice of Right to Opt-out of Sale/Sharing.
Contact information: We collect your name and email. We may also collect your address and phone number. In some cases, we may share this information for cross-contextual behavioral advertising.
Demographic information: We collect your preferred language and gender. We may also collect your age. In some cases, we may share this information for cross-contextual behavioral advertising.
Payment information: We collect payment and billing information when you make purchases. This includes buying things in apps or games. This includes your bank card number or bank account number. Our third-party partners may collect this information on our behalf.
Device and site usage information: We collect log and session data (including game play data) when you visit our website or use our apps. We also collect browser and operating system information. We collect what website you came from or what website you visit when you leave us. We collect your internet protocol (IP) address and device identifiers. In some cases, we may share this information for cross-contextual behavioral advertising.
Location information: We collect general location. This includes location information gathered from your IP address.
Third-party information: We receive information about you from third-party business partners. This includes social media platforms. Information we receive may include your social media identification (ID) and profile picture.
Submitted information: We collect other information you provide. This might include feedback about our products or services. It may also include information you give to customer service.
Recruitment information: If you apply for a job, we collect information about your education and work history. We will also ask about your skills and qualifications for the position. We may ask about your salary expectations and how you learned of the position. We may ask for other information about your ability to perform the position.
Business Purposes for Using Information
We may use your information for the following purposes:
We use information to communicate with you: We use information to respond to requests and to communicate with you. This includes providing you with information about our policies and terms of use. This includes communicating with you about purchases and transactions.
We use information to improve: We use your information to improve our platforms. This may include customizing your experience or improving our platforms. It also includes troubleshooting. This includes learning how to best tailor our platforms to our current and future visitors’ interests.
We use information for marketing purposes: We may use information to let you know about new products. We may also provide you with information about promotions and special offers in which you may be interested. We may also use your information to engage in interest-based advertising. This includes serving you with content within our platforms or on social media. This may occur after you leave us and may encourage you to return. We may also serve ads that we think are relevant to you based on your browsing habits or online activities.
We use information for recruitment purposes. We may use your information to process your job application. We may use your information to set up interviews or communicate about positions.
We use information to comply with legal or regulatory obligations: This includes for security purposes and to help avoid fraud or to protect us or our subsidiaries and licensors.
We use information to fulfill our contractual obligations: This includes facilitating the creation and maintenance of accounts you have with us.
Our legal basis for using information: If you are in the UK or the EU, we are required to tell you our “legal basis” for processing your information. Typically, we use your information to fulfil our contract with you. We will also process certain cookies with your consent. We use personal information in some circumstances for legal compliance. This includes responding to court orders or law enforcement requests.
How Long We Keep Information
We keep personal information as long as it is necessary or relevant for the practices described in this Privacy Policy. We also keep information as otherwise required by law.
Sensitive Information Collection and Use
We do not use or disclose sensitive personal information for inferring characteristics or for purposes other than those permitted by law.
More Information About Our Privacy Practices
For more information about our privacy practices, please read the rest of our Privacy Policy, below.
HOW WE COLLECT INFORMATION
We obtain the categories of personal information listed above from the following sources:
We collect information directly from you.
We collect information directly from you. This includes when you complete forms on our websites and apps or correspond with us. It also includes when you make a purchase or enter a promotion. It includes when you apply for a job with us.
We collect information passively.
We collect information about users over time and across different websites and apps. We also work with third parties that collect personal information this way. We may use several common tracking tools to collect information. Tracking tools include browser cookies, software development kits and web beacons. To learn more about cookies visit the FTC’s Online Tracking page. We may work with others to gather information about your use of our websites, apps, and games and elsewhere. We may do this on our websites, apps and in emails that we send to you.
We collect information about you from others.
Business partners may provide us with information about you. This might include social media sites or affiliates. Information they provide includes the categories listed in “Information We Collect” above.
WE COMBINE INFORMATION
We may combine information that we have collected offline with information that we collect online as permitted by law. We combine information collected across devices, such as computers and mobile devices. We also combine information that we get from a third party with information we already have. That might include information provided by a social media platform.
HOW WE DISCLOSE INFORMATION
We disclose information within SciPlay. We disclose all categories of information with our parent company and subsidiaries. This includes future subsidiaries or affiliates.
We disclose information with service providers who perform services on our behalf. We may disclose all categories of information with trusted service providers. This includes suppliers that support our products and services. It also includes payment processors and data analytics companies. It also includes advertising agencies and marketing and research companies.
We disclose information for cross-contextual behavioral advertising. We may share information with third parties in order to provide cross-contextual behavioral advertising. In the Notice at Collection (above) we outlined which categories of information are shared for cross-contextual behavioral advertising.
We may disclose information if we think we have to in order to comply with the law. We will transfer all categories of information to respond to a court order or subpoena. We will also disclose it if a government agency or investigatory body requests. This includes US and non-US law enforcement or regulatory authorities.
We disclose information for security purposes. This includes disclosing to protect us and you. It may also include protecting other users of our platforms.
We may transfer information with any successor to all or part of our business. If all or part of our business is sold, we may transfer all categories of information as part of that transaction. If there is a merger or acquisition, we may disclose your information.
We may disclose information for other reasons we may describe to you or as permitted by law.
Additional information for California, Nevada, and Virginia residents. California, Nevada, and Virginia law require that we tell you if we sell personal information with a third-party for monetary or (in California) other valuable consideration. We do not do this. We also do not sell personal information of anyone, including minors under the age of 16 for monetary or other valuable consideration.
DATA TRANSFERS TO THE UNITED STATES
SciPlay is headquartered in the United States and has global operations. If you live outside of the United States, you understand and agree that we may transfer your information to our locations, which include the United States, which may not afford the same level of protection as those in your country. By submitting your information, you agree to the processing of it in the United States.
YOUR RIGHTS AND CHOICES
You Can Opt-Out of Certain Marketing
To stop receiving our marketing emails please email us at the address noted at the end of this Privacy Policy or follow the instructions in any marketing email message you receive t from us. If you opt out of marketing emails, you will continue to receive emails from us about your relationship with us where permitted by law.
Cookies, Tracking and Our Do Not Track Policy
To manage cookies and tracking tools, please visit here.
We collect personal information about users over time and across different websites when you use our platforms. We also have third parties that collect personal information this way. To do this, we use several common tracking tools. These may include browser cookies. We may also use web beacons, flash cookies, and similar technologies.
You can control cookies and tracking tools. Your browser may give you the ability to control cookies or other tracking tools. How you do so depends on the type of tool. Certain browsers can be set to reject browser cookies. If you block cookies, certain features on our sites may not work. If you block or reject cookies, not all of the tracking described here will stop. Our Do Not Track Policy. Some browsers have “do not track” features that allow you to tell a website not to track you. These features are not all uniform. We do not currently respond to those signals.
Options you select are browser and device-specific.
Cross-Contextual Behavioral Advertising
To opt out of cross-contextual behavioral advertising, read our Notice of Right to Opt-out of Sharing below. Additionally, the Self-Regulatory Program for Online Behavioral Advertising provides consumers with the ability to manage certain choices online here and provides a tool for managing mobile choices here. Options you select are browser and device-specific.
Notice of Right to Opt-Out of Sharing
You can opt out of the sharing of your personal information for cross-contextual behavioral advertising by visiting here and turning the cross-contextual behavioral advertising cookies to inactive. You can also configure your browser. Specifically, some browsers or browser extensions also allow you to tell websites not to share your information for cross-contextual behavioral advertising through the “global privacy control” signal. We will respond to this signal in a frictionless manner. If you configure this setting on your browser, certain features in our websites and apps may not work and you will receive less targeted advertising. To learn how to configure this setting, view here. Options you select are browser and device-specific.
Specific Rights in Certain Jurisdictions
If you live in California, Colorado, Connecticut, Virginia, the United Kingdom and Europe, or jurisdictions with similar laws, you may have additional rights, depending on your relationship with us. We will not discriminate against you because you exercised your rights. These rights include:
Access and Portability. To learn the categories of information we collect and use, and for those in California, the sources of collection and disclosure and the business purpose for the collection. You may also have the right to a copy (Virginia) or specific pieces of the personal information that we have collected.
Correction. You have the right to ask us to correct inaccurate personal information.
Deletion. You have the right to request that we delete your personal information. Please note that in some situations, exceptions to your deletion right may apply.
Restrict or Object to Processing. United Kingdom and Europe residents, as an alternative to requesting the erasure of your personal information, you have the right to limit the way we use your personal information in certain circumstances. In some cases, you also have the right to object to how we process information.
How it Works
To exercise your rights submit your request here, or you can contact us at SciPlayDPO@Sciplay.com. For verification purposes, we may request information from you about your relationship with SciPlay. We may also ask you for information that you previously gave us like your name and email address. Or, your player ID and the game title you were playing.
We will match this information with information we already have about you. Please keep in mind that these rights are not absolute. In some situations, we may not be able to process your request. This may include if a legal exception applies.We will let you know when or if a right does not apply to you. If you disagree with our decision, you can contact us as described at the end of this Privacy Policy.
Third -Party Agents
If you are submitting on someone else’s behalf, we may ask for additional verification. This may include providing a signed letter verifying your right to make this request.
Nevada Residents
You may email us at SciPlayDPO@SciPlay.com to opt out of the future sale of your information to a third party so that they may license or sell that information.
THIRD-PARTY SITES AND LINKS
We may link to other parties’ tools. This might include their websites or apps. We are not responsible for practices employed by websites of other companies linked to from the websites, apps, and games, nor the information or content contained therein. These third parties have their own privacy policies. Please remember that when you use a link to go from the websites, apps and games to another website, our Privacy Policy is no longer in effect.
INFORMATION SECURITY
We use commercially reasonable security measures. No platform is completely secure. We cannot promise that your use of our websites, apps and games will be completely safe. We encourage you to exercise caution when using the Internet. This includes not sharing your passwords.
CONTACT US
You can contact our Data Protection Officer for questions or concerns about our privacy practices at:
Heward Mills
77 Farringdon Road, London, EC1M 3JU, UK.
To update your contact information or preferences you can adjust the settings in your account. To exercise your rights, you can visit here.
The above address is for inquiries related to the privacy policy and personal data only. Standard customer service requests should be sent to cs.help@scpl.zendesk.com.
PRIVACY POLICY UPDATES
We may make changes or updates to this Privacy Policy from time to time. We will notify as required by law and will post the updated version no the sites where this appears. Please check back periodically for updates. Please check our platforms periodically for updates.